A Settlement Has Been Reached in a Class Action Lawsuit Against Several Defendants Related to ACH Entries on behalf of 480,000 Accounts/Clients Nationwide.

Important Dates

Claim Deadline
Exclusion Deadline
Objection Deadline
Fairness Hearing
  • A Settlement Agreement has been reached in several class action lawsuits against Defendants ACI Payments, Inc., ACI Worldwide Corp., ACI Worldwide, Inc., (collectively “ACI”) and Nationstar Mortgage LLC d/b/a Mr. Cooper Group, (“Nationstar”) (Nationstar and ACI are collectively, “Defendants”).  These include the following cases:  Dugan v. Nationstar Mortgage LLC, M.D.N.C., Case No. 1:21-cv-341; Padalecki v. Nationstar Mortgage LLC, D. Nev., Case No. 2:21-cv-938; Jones v. Nationstar Mortgage LLC, N.D. Ill., Case No. 1:21-cv-3217; Keil v. Nationstar Mortgage LLC, N.D.N.Y., Case No. 6:21-cv-697; Miller v. Nationstar Mortgage LLC, M.D. Fla., Case No. 8:21-cv-1349; Dehner v. Nationstar Mortgage LLC, E.D. Mich., Case No. 1:21-cv-11460; Devereaux v. Nationstar Mortgage LLC, et al., C.D. Cal., Case No. 5:21-cv-873; and Friday, et al. v. Nationstar Mortgage LLC, W.D.N.C., Case No. 1:21-cv-165 (together, the “Actions”).  All of these Actions, with the exception of Dugan v. Nationstar, will be pending final approval of this Settlement with the U.S. District Court for the Middle District of North Carolina, which will retain jurisdiction of the matter for Settlement purposes. 
  • On April 23, 2021, Defendants ACI Worldwide, Inc., ACI Payments, Inc., ACI Worldwide Corp. (collectively “ACI”) and/or its vendors inadvertently caused incorrect Automated Clearing House (“ACH”) debit and credit entries to be sent to the bank accounts of certain borrowers whose mortgage loans were serviced by Nationstar Mortgage LLC (“Nationstar”) (the “Incident”). 
  • If you were affected by the Incident, you may be entitled to monetary compensation and other relief under the Settlement reached in the Actions.
  • As part of this Settlement, the Defendants have agreed to pay eligible Settlement Class Members for certain types of claims, including both monetary and non-monetary relief.  However, you must submit a claim using a Claim Form in order to receive benefits under the Settlement by November 13, 2023.

The only way to get benefits under this Settlement.

You must file a claim by November 13, 2023.


Get no benefits. This is the only option that may allow you to sue the Defendants over the claims being resolved by this Settlement.

You must exclude yourself by April 29, 2023.


Write the Court about why you do not think this Settlement is fair, reasonable, or adequate.

You must object by April 29, 2023.


Ask to speak in Court about the fairness of the Settlement. 

May 31, 2023 10:00 am EST


Get no benefits. Give up your rights to sue the Defendants about the legal claims in this case.

The Court still must decide whether to approve the Settlement.  No payments will be made until after the Court grants Final Approval of the Settlement and all appeals, if any, are resolved.

Note that any capitalized terms not defined herein shall have the meanings ascribed to them in the Settlement Agreement. Additionally, to the extent there are any conflicts or inconsistencies between this website and the Settlement Agreement, the terms of the Settlement Agreement shall govern.